Anyone else unable to get Easel to load today? I keep getting errors saying it can’t load fonts then stays on the loading screen. This is exactly why i struggle with the idea of paying for Easel PRO. If I’m using Easel Pro to run my business i can’t afford for it to randomly stop working.
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Seems fine, just loaded it to check.
Same here getting a error message unable to load custom fonts
Easel problems? @JeffTalbot @Zach_Kaplan @rodovich @EricDobroveanu
Hey guys,
We’re aware of the issue and are working on a fix.
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Hi everyone,
We’re aware of the issue affecting Easel project loading. After some investigation, we’ve determined that there are fonts that are causing issues. Specifically, users who have installed “Droid Sans Mono”, “Droid Serif”, “Bree”, or “Libre Sans” fonts cannot load Easel.
We have uninstalled those fonts for affected users, so you should now be able to load Easel again. We are going to be disabling those fonts for the time being until we can resolve the problems with the fonts themselves.
We apologize for the inconvenience and aggravation that this has caused.
Thanks,
David
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was this problem ever fixed? Because it’s not loading on mine either